YOU MUST BE 21 YEARS OF AGE OR OLDER TO ORDER FROM DrinkTheGrapes.com
   

Returns and Cancellations

Returns and Cancellations

  • 15 % restocking fee will be applied to all returns and cancellations.
  • All returns must be made within a 30 day period of when the order is placed.

All returns get shipped to 

Drink the Grapes

100 Freemans Bridge Road

Scotia, NY

12302 

To contact us:  Phone number: 518.723.9100 

Email: Steve@drinkthegrapes.com 



Privacy Policies

  • We will NEVER give any of your information to any other party outside DrinkTheGrapes.com. If you have any questions please contact us.
  • The information collected by DrinkTheGrapes.com is used in a variety of ways, but is never shared. The information gathered is used to monitor, review, measure and analyze the web site. It is also used to change and improve the content and products for sale on the website, and also to notify customers of special and sale items.
Cookies
  • DrinkTheGrapes.com utilizes cookies to keep track of vital information during shopping cart transactions such as item numbers, user id, etc. Cookies do not gather information from the user's hard drive and pose no security risk. They also remember who you are and what items you have in your shopping cart. When you return to The DrinkTheGrapes.com, you don't have to waste time re-entering information. This would not be possible without those cookies. They are a useful and valuable thing for both user and server.
  • This site may contain links to other sites. DrinkTheGrapes.com is not responsible for the privacy practices or the content of such Web sites.
Security Polices
  • When our order form asks customers to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL (Secure Socket Layers).
  • While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect customer-information offline. All of our customers' information, like the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a salesperson) are given access to personally identifiable information.
 

Shipping Policies

Shipping Rates

 

Ground Shipping

Transit Time

1 Bottle

6 Bottles

12 Bottles

NY

1

$10      

$12

$16

CT,DE,MA,NH,NJ,RI,VT

1

$10

$16

$20

ME,PA

2

$10

$16

$20

DC,MI,OH,VA,WV

2

$10

$18

$25

GA,IL,NC,SC,WI

3

$10

$20

$25

AL,AR,FL,IA,LA,MN,MO,MS

3

$10

$20

$30

KS,ND,NE,OK,SD

4

$12

$22

$34

CO,TX,WY

4

$14

$22

$40

AZ,CA,ID,MT,NM,NV,OR,WA

5

$14

$29

$45

  • Please note that shipping rates are subject to change.  These rates are not exact but estimates.   This website runs off of real time UPS software and calculates rates based on the published charges from UPS.  If during the checkout process, the shipping rate is much higher then estimated, please email Steve@drinkthegrapes.com and he will be able to manual adjust the shipping rate for you. 

You must be 21 years of age to buy wine from DrinkTheGrapes.com!
All orders must be received by an adult 21 years of age or older. We do not deliver to PO, APO, or FPO box offices. If one or more items are not available for shipment, we will notify you to offer substitutions or make other arrangements. All wines are sold in New York and title passes to the buyer in New York. We make no representation to the legal rights of anyone to ship or import wines into any state outside New York.  We do not apply for or obtain any permits for shipment. The buyer assumes complete responsibility for the shipment of wine. When placing an order, the buyer authorizes us to send wine via a common carrier. How does DrinkTheGrapes.com ship my wine orders? DrinkTheGrapes.com will ship orders to you using UPS, or another carrier depending on state availability and state regulatory requirements.

Can DrinkTheGrapes.com ship to states outside New York?
 Placing an order with DrinkTheGrapes.com shows you understand the shipping rules of your state. Many state impose limitations on the quantity of wine that is allowed into the state. Please research your local laws before placing an order with DrinkTheGrapes.com.
Sales tax is not charged to orders shipped outside New York State.

Does DrinkTheGrapes.com ship all year round?
In the event of extreme weather conditions (i.e. heat and/or cold), DrinkTheGrapes.com reserves the right to delay the release of shipments in order to maintain the high quality of products at the time of arrival.

What are the shipping times for Ground Services, 3 Day Air, 2nd Day Air, and Overnight service?
Shipping times do not include Saturday and Sunday. Most orders ship in 1-2 business days. Many orders placed early in the day are shipped the same day. These are not guaranteed polices.

Overnight, 2nd Day, & 3 Day Air services are available at an additional cost. Processing time is not included in these delivery times. If special delivery dates or immediate shipment is required, please contact us at (518) 723-9100. Shipping times vary based on which zone you are ordering from. DrinkTheGrapes.com has set up 3 separate shipping zones in order to provide the most inexpensive way to order wine online. Shipping times are from 1-7 days in transit depending on zone and locals within zones.

Shipping to States Outside of New York
We do not ship to Florida, Indiana, Kentucky, Maryland, Pennsylvania, Tennessee, and Utah Placing an order with DrinkTheGrapes.com shows you understand the shipping rules of your state. Many state impose limitations on the quantity of wine that is allowed into the state. Please research your local laws before placing an order with DrinkTheGrapes.com. Sales tax is not charged to orders shipped outside New York State.